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BIG NEWS!! The Workday Integration is officially here!
What does this mean for you?
Instead of manually entering each individual class, your classes have been synced from Workday directly into VA Works. You will be presented a list of all classes in the term you choose in the first question. You will then toggle off any class you are no longer enrolled in or do not wish to be certified.
What if my classes are not there?
- Double check which term you selected. You may need to start a new form if you selected the wrong term in the initial question.
- Classes are synced overnight so they will not appear until the day after you register in Workday.
- If it has been 1-2 days and you confirmed your term, contact vaworks@uark.edu.
What else do I need to know to complete the new form?
Many of the questions will look the same but here is a walkthrough of the changes and tips to remember!
- Starting the form
- As we aid above, choose the right term. Not sure what term you need to complete? Email vaworks@uark.edu and we can tell you!
- We know all the old terms say “current” and are working on that bug so this should be fixed soon!
- Make sure you double check which benefit you are using. Some of you change between terms and this is very important because if you do not change it here, we will have to delete it and start over.
- This is auto-populating from your profile so make sure you email us at vaworks@uark.edu to let us know you have switched benefits and send us your updated COE.
- Page Two (Page one is just the welcome page)
- The Veteran status field means YOUR status, not your parent/spouse. If you choose the wrong answer, it won’t show you all the right questions.
- Branch is whatever affiliation you or your parent/spouse has.
- Question 4: this means have you completed the FAFSA.
- Question 5 is about residency – you should choose Yes if you are an Arkansas resident OR if we have already reclassified you as in-state for tuition purposes. This usually happens during your Phase 1 meeting.
- Page 3
- These are your classes according to Workday (as of the day before because it syncs overnight).
- If you registered for a class, then dropped it or chose another section, the original class will show up in this list. Just toggle off the ones you are no longer enrolled in!
- Missing a class? Check to see if it is in a different term. If not, emails us at vaworks@uark.edu.
- Here is an example of what this page will look like:
- Page 4
- The field for “college” is NOT University of Arkansas. This is the smaller entity within the UofA where your major is housed.
- Type the 4 or 5 letter abbreviation for your college as indicated:
- AFLS= Bumpers
- ARCH= Architecture
- ARSC= Fulbright
- WCOB= Business
- COEHP= Education and health professions
- ENGR= Engineering
- GRAD= Graduate school (do not worry about listing which college your grad major is in. We just need GRAD)
- LAW= Law school
- AGLAW= Ag law
- Page 6 (we don’t know what happened to 5…)
- READ THESE CAREFULLY! Even if you have read them before. There is new info! There is so much information here and it could prevent you from creating a debt to the VA.
- The last question now asks for your cell number. We will use this to update you on your certification process as well as other important info from the center.
After you submit, you will get a confirmation email to fill out a HogSync form with questions about additional funding and projected graduation. You only need to fill this out once, so if you did it in the fall, you are good to go! Just ignore that.
Timing
For some context about the process, we do certify requests in the order they are received. Once we receive the request, the campus process is a multi-step process that can take 2-4 weeks depending on where you fall in the queue and the time of the semester. Also keep in mind that we will not process FALL certifications until June/July. But you will get an email once we do. And your status is available on Va Works, 24/7.
- If your status is Certified, you should call the VA Education Hotline 888-442-4551 to get more information on your payment schedule.
- If your status is Pending, In Progress, or Submitted, you have NOT been (fully) certified yet. Your request is still in one of the steps listed above and being processed in the order we received them (or that they were corrected.)
- If your are ch 33 and it says In Progress, this likely means you have been pre-certified and your book stipend and MHA have been processed. You can call the hotline to ask about this. But your tuition has not yet been certified.
- If your status is Draft, you have NOT submitted your request or we had to send it back to you. If we sent it back, we also sent you an email to explain how to correct it.
Once we send to the VA, it can be another 2-4 weeks depending on their timeline. Unfortunately, once we send it off, we are not privy to that information. You will get an email when we certify you. We recommend waiting 1-2 days after that and then you can call the VA Education Hotline to get an update on your payment amounts and the timeline for those payments.
- If you are using Ch 33, remember you are certified TWICE. The first time is sent to the VA and will trigger your book stipend and housing allowance. Then after the 11th day of classes, we will certify you again for your tuition and fees. This one is also sent to the Treasurer's office to put an estimated deferred payment on your student account so you do not get late fees while we wait on the VA payment.
- Also remember Ch 35 student now also need to verify their enrollment monthly. You can read more here: https://www.va.gov/resources/verify-school-enrollment-for-dea-benefits/
If you have questions or need assistance, please reach out to our office.
vmsc@uark.edu or 479-575-8742
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